WHERE DO THE GIFTS COME FROM?
- Every item that we curate comes from local artists, makers and entrepreneurs in the Windsor-Essex County area.
LOOKING FOR A BESPOKE BOX?
- We can customize any of our gift bundles! We've worked with over 40 small businesses in YQG that have a variety of locally made products that can satisfy anyone on your list. Email us at firstname.lastname@example.org.
HOW MUCH IS SHIPPING?
- We offer $5 flat rate delivery in the YQG area or free local pickup.
WHAT IS YOUR HOLIDAY DELIVERY WINDOW?
- During peak holiday times we have a set delivery window in which you can expect your gift box delivery. This is currently not applicable.
NEED YOUR BOX SOONER THAN THE DELIVERY WINDOW?
- If you are looking to get your gift box ASAP, please send us an email at email@example.com and we can try to arrange a pick-up alternative. This is currently not applicable.
WHAT HAPPENS IF I ORDER A BOX AND SELECT "STANDARD" OR "EXPRESS" SHIPPING?
- Once an order is placed, it may take up to 1 week for the order to be fulfilled before it is then shipped.
DO YOU OFFER REFUNDS?
- All purchases are final sale and non-refundable.