FAQ

WHERE DO THE GIFTS COME FROM?

  • Every item that we curate comes from local artists, makers and entrepreneurs in the Windsor-Essex County area.

HOW MUCH IS SHIPPING?

  • We offer $5 flat rate delivery in the YQG area (Windsor, LaSalle, Tecumseh) or free local pick up in LaSalle. Shipping fees outside of the YQG area are calculated based on Canada Post's rates.  

WHAT IS YOUR HOLIDAY DELIVERY WINDOW?

  • During peak holiday times we have a set delivery window in which you can expect your gift box delivery. This is currently not applicable. 

 

NEED YOUR BOX SOONER THAN THE DELIVERY WINDOW?

  • If you are looking to get your gift box ASAP, please send us an email at localprovisions.ca@gmail.com and we can try to arrange a pick-up alternative. This is currently not applicable. 

WHAT HAPPENS IF I ORDER A BOX AND SELECT "STANDARD" OR "EXPRESS" SHIPPING?

  • Once an order is placed, it may take up to 1 week for the order to be fulfilled before it is then shipped.

DO YOU OFFER REFUNDS?

  • All purchases are final sale and non-refundable.